Shipping questions
Do you ship outside the US?
Not yet. All 50 US states only, at launch.
Can I change my order?
Reply within 2 hours of the confirmation email (the number starts with #CP) with the new size or address.
When does the 30-night trial start?
The day the rug is delivered. Used and washed rugs can still come back.
Where is tracking?
In the same email thread as the confirmation, and in your account.